First things first , Can you do a test print from the control panel? If yes check your cables, reload drivers try printing from DOS ETC. But I suspect it will be no it dosn't print from control panel, afraid your probably hooped. I had pretty much the same machine, worked great ,good prints but its sitting in the basement now. The machine does a rotine cleaning every few days, somehow squirts some ink direct from the print head into the cleaning assembly. So even if you don't use it much its always ready to go, dumb. I think when I dug into it I had done 87 total B and w and 30 color prints the whole time I had it ( two years) everytime it does a cleaning the unused ink goes into tank with filters in it - that was satuated with ink and from the website ( Franco Colomba answer) I found code descriptions. It was declaring the tank was full, even when I spent 2 hours cleaning and reassembling was unable to reset the code sigh. The Brother cost me over $200 Sadly buy a $30 printer and throw it away when it stops. I got an HP4435 for $30 and its just as good as the Brother I should see if Costco will take the Brother back :-)
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Please tell us more what operating system is on your computer. How have you attempted to resolve the problem? Thank you.
My brother printer will scan copy and fax but it will not print a document from the computer. I am using Windows 7. It will not print a test page? Brother MFC-7420.
This is a laser printer.
Your response will be appreciated
the problem might be related to printer driver. so you should try to change the printer driver first. if you are having any other problem with your brother printer. then you need to visit: https://goo.gl/wLI7fF . hope this will help you better.
из Lisa Jordan
Lisa, solved long ago, no need to post
sorry, i have this problem' t00
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