Mine is also not printing, but the scanner is fine. I had a paper jam and just when I thought I had that out, I did hear lots of grinding noises. Finally found the paper jam and reset, unplugged, uninstalled, reinstalled, cleaned etc.... test copy. Now the ink will not show up on the paper. Okay shooked the ink, it's full. Been troubleshooting for almost a month. Would like to fix it. Just short of getting another printer/scanner from Cannon for 29.99 online @ WM. Someone stated the heads need replacement, because the paper jam was so bad.