Incoming doesn't work when WiFi connected.

Question

Samsung Galaxy J7 Refine

Repair information for the Samsung Galaxy J7 Refine, released in 2018. Model number: SM-J737PZDEBST.

Вопросов 2 Показать все

asmith298828 @asmith298828

Репутация: 13

1

Опубликовано: 1 окт 2019 г.

Опции

Incoming doesn't work when WiFi connected.

My phone will not receive incoming calls and texts of I'm connected to WiFi. I've looked through every possible setting in my phone, I refreshed network, I've factory reset my phone. If I restart it, everything will come through and then go back to not getting anything. If I have WiFi off, everything works. I've gotten nowhere with my phone provider, even though contacting them 5 times. I'm at a loss.

Ответ на этот вопрос У меня та же проблема

Это хороший вопрос?

Да Нет

Счет 1

3 Комментариев:

Is your SIM card activated? Do you have wifi calling enabled?

3 окт 2019 г. из Random _User_101

Yes it's activated, and I have no idea where that is, I'll look though. All my settings for calls are what set to when I factory reset my phone, so I should be good.

3 окт 2019 г. из asmith298828

The only solution is replacement, S9 or 9+. I recently got the 9+ to replace my J7, which was designed to fail within 18-24 month, for sure.

3 окт 2019 г. из M. Kohut

Добавить комментарий

1 ответ

Is your SIM card activated? Do you have wifi calling enabled? — Random _User_101
Yes it's activated, and I have no idea where that is, I'll look though. All my settings for calls are what set to when I factory reset my phone, so I should be good. — asmith298828
The only solution is replacement, S9 or 9+. I recently got the 9+ to replace my J7, which was designed to fail within 18-24 month, for sure. — M. Kohut