CD player won't spin disc

I have a CD player radio (Disney DB3050-C) that will suddenly not play any CD I put in it. It's a clamshell style player and when I close the door, it just will not spin the disc no matter what I do.

Some information that might help:

• The door is supposed to be spring loaded but the spring broke, it still latches closed but I have to manually lower it down to open it. That is the only other problem with it; the radio portion works fine.
• On this model, it's supposed to display "00" if it can't read the disc or if the door is open. When I close the door, it displays a blinking "--" like it's trying to read the disc, but it just never spins so it can't. So it's not a dirty disc or laser lens, nor the door not being closed.
• I have tried various CDs in various conditions, from old and scratched to brand new and nothing changes.
• If I put a disc on the spindle, I can easily spin the disc and spindle with my hand. It is not stiff and doesn't seem to be misaligned or scraping in any way.
• I received the player new and the CD player hasn't seen much use, so I don't think it's worn out from overuse. I also haven't moved it much, keep the door closed when not in use, and have never touched the lens, so I don't think I've done anything to damage it. I keep it plugged in all the time.

I don't really know what could be wrong with it. My only idea is that because it's from 2005, maybe it has capacitor issues that prevent the drive from working properly? I don't know. Please help!