Logitech Heavy Equipment Bundle Repair

The Heavy Equipment Bundle is a packaged set of Logitech hardware accessories intended for heavy or professional use, with components built from durable materials designed to withstand frequent handling and transport. Key features noted on the support page include presentation-oriented devices and companion USB receivers, with Logitech recommending use of Logi Options+ for the best software experience. The support page indicates that legacy presentation software and firmware update tools are deprecated and no downloads are provided for this product. Official spare parts and downloadable documents are not available from Logitech for this bundle, and users are directed to general support and warranty resources.

The Logitech Heavy Equipment Bundle can be identified by the model number (M/N J-U0007). The model label is on the undersides of individual components and on the housings. This label lists the model (M/N), part (P/N), and serial (S/N) numbers.

• Product Type: Accessory bundle for presentation/hardware (exact components vary by package)
• Bundle Contents: Not listed on support page; may include presentation remotes, USB receivers, cables and carrying case depending on SKU
• Materials: Constructed from durable materials for heavy use (vendor not specific about exact materials)
• Connectivity: USB receiver(s) and wireless modules (exact radio/protocol not specified on support page)
• Software Compatibility: Logi Options+ recommended; legacy Presentation software and Logitech Firmware Update Tool deprecated
• Spare Parts Availability: No spare parts available for this product per Logitech support page
• Firmware/Updates: Firmware Update Tool is no longer supported or maintained by Logitech; no firmware downloads provided for this product
• Key Switch Manufacturer/Model: N/A (bundle does not list keyboards or mechanical key switches)
• Identification Location: Model numbers and regulatory labels located on underside of components or on housings/USB plugs (support page: check component undersides)
• Warranty & Support: Refer to Logitech warranty information and support.logi.com for region-specific warranty and contact details

Common repair-relevant faults include depleted batteries, wireless connectivity/pairing failures, and issues caused by deprecated firmware tools. Diagnose by checking/ replacing batteries, re-pairing USB receivers, confirming device recognition in Logi Options+, and contacting Logitech support if hardware labels or downloads are missing. Note that no spare parts or official downloads are provided for this bundle per the support page.

For additional troubleshooting help, visit: Visit https://support.logi.com for product support, contact options, and region-specific phone numbers.

Check Logitech Warranty page for coverage details; warranty procedures referenced on the support site.

• https://support.logi.com/hc/en-us/articl...