Logitech R500 LASER PRESENTATION REMOTE Repair

The R500s Laser Presentation Remote is a handheld presenter designed for slide navigation and in-room pointing with a red laser pointer. Built with durable plastic materials and a matte graphite finish for everyday use, it offers simple, reliable controls and an ergonomic shape for extended presentations. The remote communicates wirelessly via an included USB receiver and supports slide navigation from up to 65 feet (20 meters). Key features include plug-and-play connectivity, a red laser pointer, and compatibility with Logi Options+ for customization.

The Logitech R500 LASER PRESENTATION REMOTE can be identified by the model number (M/N R-R0013). The model label is on the R500 LASER PRESENTATION REMOTE can be identified by its model/sku (R500s, SKU/MPN 910-006518) and graphite color. The product label and SKU appear on packaging and the receiver is stored inside the remote housing. This label lists the model (M/N), part (P/N), and serial (S/N) numbers.

• Form Factor: Handheld laser presentation remote
• Model / SKU / MPN: R500s / SKU 910-006518 / MPN 910-006518 / productID r500s-laser-presentation-remote
• Color: Graphite
• Connectivity: 2.4 GHz wireless via included USB receiver (plug-and-play); receiver model not specified on product page
• Wireless Range: Up to 65 ft (20 m)
• Laser: Red laser pointer (exact wavelength and class not specified on product page)
• Power / Battery: 1 × AAA battery (user-replaceable) — battery type not explicitly listed on product page
• Buttons / Switches: Dedicated slide navigation and laser buttons; button switch manufacturer and model not disclosed
• Compatibility: Works with Windows and macOS; compatible with Logi Options+ for customization (presentation software agnostic)
• In the Box: R500s remote, USB receiver, documentation (as listed on product page; specific accessory model numbers not provided)

Common faults include dead or weak batteries, unrecognized USB receiver/connection issues, and unresponsive buttons. Diagnose by replacing the battery, testing the USB receiver in multiple USB ports and computers, and checking/cleaning battery contacts and the receiver storage compartment. If buttons remain unresponsive, disassemble to inspect switch contacts and flex cables (requires careful opening).

For additional troubleshooting help, visit: See Logitech Support (support.logi.com) for product help and Logi Options+ download and setup guidance.

Refer to Logitech's warranty portal for region-specific warranty terms; warranty length varies by region.

• https://www.logitech.com/en-us/shop/p/r5...
• https://support.logi.com/hc/en-us/articl...