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Small media streaming device that plugs directly into your TV's HDMI port. Originally released by Amazon in November 2014. The latest version comes with a voice-activated remote.

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amazon firestick is not working

My amazon firestick has stopped working. I have changed hdmi port, power source and tried all the instructions from amazons site. The firestick isn't even showing anything on screen

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I'm having the same problem. My Firestick will not turn on at all. It was working fine an hour ago, now it's dead. Like it's not plugged. I have tried different HDMI ports on my TV (3 of them) and different power outlets. All are working fine, the stick just doesn't start up and the monitor says "No Signal!". I tried removing the extender in case it had a short in it, also no luck. I had it for several years and it only cost $17 so I guess it's done.

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I’ve discovered that my mini-usb port is faulty. If I plug the power cord in to the stick and angle it in a specific way I can get power. But, as soon as I let go it powers off.

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Mine acts like it's coming on says Amazon then just never loads? Help

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I contacted Amazon chat. After several rounds of unplugging the device it rebooted but will not respond to any remote. Issue not resolved, no explanation. Device is 36 months old. Why do I feel like they programmed my device to stop working so they could sell me another one.

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Hold the select and play pause button at the same time for 5 to 10 seconds and the fire stick will reboot.

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I had a short in the extender. I removed it and plugged my stick directly into my HDMI port and it worked fine.

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thanks that worker for me

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Tried a few things on YouTube. Tried different HDMI ports - nothing. Turned out to be the faulty extender cable just like you said. Thanks

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Worked for me also thank you!!!

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This didn't work for me. It's not the extender.

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Thank you ! That worked !

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People encounter fire stick not working issue, this issue occurred due to several reasons.

1. Firestick is not connected to Wifi.

2. Firestick weak signal strength.

3. Problem with HDMI cables.

4. Problem with Batteries

5. Device overheated

Steps to solve the firestick not working issue:

Step1: check the connection with wifi: check Wifi is compatible with Firestick or not.

Now check the specification of Wifi. it should be 5GHz.

still, fire sticks not working, try the next step.

Step2: Check the signal strength:

Check the signal strength on the Firestick, if it’s good or excellent then don’t worry.

Step3: Check HDMI cables:

Check HDMI cables inserted properly or check if not loose.

Plug out the cable, then insert again and switch it on.

Step4: Change the batteries:

Replace the batteries with a new one.

Step5: Device overheated: The problem in the motherboard usually occurs due to overheating. Instead of repairing that I suggest you buy a new Amazon Fire Stick.

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Having plugged firestick into TV USB in error I find now it will not work when plugged into a constant wall supply which it was for a long time until I moved the TV and forgot that the power should come from a wall outlet not the USB near torte HDMI. Is there a fix to reset the device?

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Hi

You can use your TV remote to access the menu on the firestick

you can use tv remote keys .... arrow keys up/down ...left /right and centre button (enter) also exit button

i got mine working make sure amazon remote is near TV with new battery's in

When fire stick screen came on i scrolled along to settings on firestick using TV remote

then to controllers and bluetooth devices

within controllers and blue tooth devices scroll down to other blue tooth devices( enter)

then go to add bluetooth device it will search for you amazon remote

should work mine did

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My remote changes but the picture still isn't showing it talks but no pic it's not my TV it's working just fine

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Its working Fella thanks

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thanks for the idea

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Hold the Pick + Engage in buttons With each other for 5 minutes to reposition this gadget. Restart your apparatus: Configurations > Program > Re Start, and once declared detach the electricity Cable for 5 minutes then plug . It Is My Hope That This really helps and Maybe fixes your hearth television problems.you can check '''following terms''' also for getting its resolve i found it on web search for amazon fire stick support.

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Pick and engage? Apparatus?

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What the !&&* are you babbling about? Nonsense...

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You guys quit picking on her. There are quite a number of countries where English is spoken. Just because you don't understand her dialect doesn't mean it's okay to diss her.

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i tired removing the extender first didn’t work ! so i tired a different HDMI Port and it work

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Thank you! Select? Play? Your answer did the trick!

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What I did was I unplugged the FireTV stick hdmi, and then plugged it in without the hdmi because technically you don’t need it. Once you plug it in it will reboot and everything will be normal. You can then plug the hdmi back into the fire tv stick and it will be fixed!

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I had the same problem, I've just taken the adaptor off and plugged into a different HDMi port and working fine now

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As noted in the comment by m.goodwin24, the micro-USB port can be faulty. If you have extremely good soldering skills, this is something you can fix. It just requires removing the case and resoldering the pins on the port. But note that the pins are very small and close together, so this requires a fine-tip soldering iron and good skill to work on.

To verify whether you have this problem or not, you can try a couple of things. One is to use the USB cable to plug the Fire TV into a computer. If the computer doesn’t recognize that any device has been plugged in, you may have this problem. You can also use a USB port power measuring device which you plug in between the power adapter and the Fire TV. If it shows 0 mA current draw, then you probably also have this problem.

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If you have followed every steps for Amazon Fire Stick Setup, you have no other option then to contact the support team. They might help you!

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Talked to 4 different customer support firestick agents over 3 days. Everyone read from the same book and went thru the exact same procedures. Finally I was told that I had a software or hardware issue and my only alternative was to replace it. Warranty ran out 2 months ago! I love my fire sticks, I have 5 of them. I hope that this isn’t a common problem.

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Have you checked the power source? If not, cross-check the power source and cable of firestick. Use wall adapter, not the tv’s USB to power the firestick. If firestick remote is not working, try using a firestick remote app which also works as the best alternative to the physical remote of firestick.

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I have, used plug & lead from a working fire stick and it still will not start

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Husband was watching whilst I was taking a nap. Woke up when he started shouting at me because the Fire stick had stopped working when he was halfway through watching a programme. The screen had gone entirely blank. I simply got up, removed the power cable for the TV and re-plugged. All ok now.

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You can also restart your device with your remote. To do so, press and hold the select button and the Play/Pause button at the same time for 5 seconds or until you see your device restart. Lastly, you can restart your device by going to Settings→ Device→ and hitting Restart from your Fire TV menu. amazon firestick is not working

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I just stuck mine in the fridge for 10 minutes to cool down. Worked like a charm!

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I changed the HDMI extender. Problem solved!

Tony, Dublin

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I had the same issue and tried unplugging everything, changing batteries in the remote, and even changed cable. I finally unplugged everything, took batteries out of remote and left sitting for about 12 hours. In the morning I put the batteries back in remote, plugged stick back into tv and once I turned everything on, I let that sit for about 5 mins and it worked! Everything is working. Frustrated that this can happen and something I'll prob have to deal with frequently from now on.

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