Why is my camera frozen?

With brand new batteries it will turn on, but has a black screen and no buttons respond. I can't even shut it off. We have had this for a few years but used it rarely. Now we want to use it again and it won't function. I remember we paid a good amount of money for it and do not want to regret this purchase!

ΠžΡ‚Π²Π΅Ρ‚ Π½Π° этот вопрос Π£ мСня Ρ‚Π° ΠΆΠ΅ ΠΏΡ€ΠΎΠ±Π»Π΅ΠΌΠ°

Π­Ρ‚ΠΎ Ρ…ΠΎΡ€ΠΎΡˆΠΈΠΉ вопрос?

Π‘Ρ‡Π΅Ρ‚ 0
Π”ΠΎΠ±Π°Π²ΠΈΡ‚ΡŒ ΠΊΠΎΠΌΠΌΠ΅Π½Ρ‚Π°Ρ€ΠΈΠΉ