Volume knob stuck at highest setting

Question

Turtle Beach Ear Force Stealth 500P

Информация по ремонту Stealth 500P от Turtle Beach. Stealth 500P — это беспроводная игровая гарнитура, оптимизированная для консолей PS3 и PS4.

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Loyd Latture @slickfee

Репутация: 61

2

Опубликовано: 17 мая 2017 г.

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Volume knob stuck at highest setting

My stepdad bought me the Turtle Beach Ear Force Stealth 500P headset two years ago and recently the volume control stopped working. Currently it's stuck at the highest setting. So, when I play some games that does not have their own volume control it's super loud to the point where I can't play it with my headset without causing my ears to explode. Anyone else have this issue and possibly a fix? Thank you!

Ответ на этот вопрос У меня та же проблема

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I'm having the same problem. They were working fine and then suddenly the volume just turned up really loud and won't go down

23 мая 2017 г. из Anna Cline

Yeah, I have the same issue as well. I don't think anyone has the solution to this problem.

11 окт 2017 г. из Edwin Mansilla

im having the sam issue with the stealth 400's im thinking either the scroll peices for the headphones are internally stripped or a solder broke.. =/ wont know for sure until I take them apart lol

23 фев 2018 г. из William Jones

Same issue here. I think i have had success putting side pressure on the roller when i adjust it but is is inconsistent. Any luck figuring out the cause? before i take mine apart also.

12 мар 2018 г. из Fernando Galindo

I have the same issue, about to ditch turtle beach since it’s a known issue and they won’t do anything about it.

24 ноя 2018 г. из matdlaw

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I'm having the same problem. They were working fine and then suddenly the volume just turned up really loud and won't go down — Anna Cline
Yeah, I have the same issue as well. I don't think anyone has the solution to this problem. — Edwin Mansilla
im having the sam issue with the stealth 400's im thinking either the scroll peices for the headphones are internally stripped or a solder broke.. =/ wont know for sure until I take them apart lol — William Jones
Same issue here. I think i have had success putting side pressure on the roller when i adjust it but is is inconsistent. Any luck figuring out the cause? before i take mine apart also. — Fernando Galindo
I have the same issue, about to ditch turtle beach since it’s a known issue and they won’t do anything about it. — matdlaw

Rachel Acosta @alphapeaches Репутация: 2к 6 4 4 · Answer 1 · 2017-10-11T11:12:16-07:00

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Rachel Acosta @alphapeaches

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Опубликовано: 11 окт 2017 г.

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You're definitely not alone.

As mentioned in a comment in the link above, try power cycling them.

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coxwain @coxwain Репутация: 13 2 · Answer 2 · 2018-08-15T17:45:34-07:00

coxwain @coxwain

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Опубликовано: 15 авг 2018 г.

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Here is the part I was able to get out. Where can I find the replacement

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ok, I have ended up removing the POT.

I am using the 400xp stealth in a PC application and before I had a full volume only. very hard to control with the pc volume control

with the pot removed, I can control the headsetbetter with the pc system volum controller

11 окт 2018 г. из coxwain

just figured out.

If I set the device up as Realtek digital audio device on PC and not select the Stealth, then my PC can control the sound without any issue. I which I tried that before I took off the pot.

14 окт 2018 г. из coxwain

Coxwain can you please explain what you did to fix the issue? Nothing happens when I switch to realtek and lower the volume. Still stuck on highest volume

6 фев 2019 г. из elchinio RL

https://www.amazon.com/Wheel-Potentiomet...

check if this work.

12 апр 2020 г. из A HT

or this one https://www.alibaba.com/product-detail/B...

12 апр 2020 г. из A HT

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NEO-N- Sky @neonsky Репутация: 1 · Answer 3 · 2018-04-03T14:44:20-07:00

NEO-N- Sky @neonsky

Репутация: 1

Опубликовано: 3 апр 2018 г.

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I have this issue with my 420x and after some research the only fix i could find would be to replace the volume potentiometer but that requires taking the headset apart and soldering a new one in, no problem for me, but where does one find the super slim potentiometers used in these headsets?

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Take the potentiometer out, get the part number off from it, eBay the part number... Solved. Solder new one on when it arrives.

5 июл 2018 г. из judaslscariot

I have takent the part off the TB stealth 500p, here are the markings

CT1508

B104

now I have to try to find the potentionmeter to replace it

15 авг 2018 г. из coxwain

I think its a 16mm x2mm dial