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The HP OfficeJet 4630 is a wireless color inkjet all-in-one printer.

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Ink cartridge failure help

I have a HP 4630 OfficeJet Printer. I have a new HP 61 black ink cartridge that I ordered from HP. I put it in the printer, and it continually says, " Ink Cartridge Failure". I have done all I know to do, reset the printer, cleaned the contacts, etc. I have been on HP.com and nothing works. It is out warranty, so you can only access information on HP.com for tech help. Does anyone know anything to help me with this problem?


Here is other messages that shows on the printer


1. Ink Cartridge(s) Problem The following Ink Cartridges must be replaced. I have brand new ink cartridges.


2. It was printing about 2 weeks ago, when I replaced the empty ink cartridge. Then, it stopped. I called HP and they sent another one. Now, it will not accept the new cartridge. 


3. I have downloaded print drivers from HP.com and I have uninstalled and reinstalled the printer software about 4x.

Отвечено! Посмотреть ответ У меня та же проблема

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Mine prints but nothing is printed out on my paper? THe ink cartridge indicator shows over 1/2 full?

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Mine won't accept genuine HP cartridges. Says incompatible cartridge (new black). HP Support says to clean everything. Did that but same display. HP says to take it in for repairs.

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Whew! I have been at this printer off and on and had tried everything. Lo and behold, today I just took some scotch tape and taped over the bottom of the ink cartridge (The part where the original tape comes when you buy a new one and take it off) and inserted it back into the printer, then I took the tape off and inserted the cartridge back in the printer. All of a sudden the error message "ink cartridge failure" was gone and the control panel on the printer showed and was up ready to print. I can't even explain it. But, it is printing again. Thanks everyone!

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van you explain this as i am currently having the same problem

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I’m having the same problem

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Didn't fix mine.

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Mine neither. I hate printers

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It worked for me as well 8 years later. I don't even believe it and have no idea why, but if you have the same problem, give it a try!

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can you explain more detailed how you fixed it

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I read the comments above, put a tape over the black ink ink part, took it off and put it back, and it didn't work, I then took out my color ink, which the ink part on the color ink had melted, i seldom used the color ink, it was saying I am now on single ink, and it worked! now it's printing!

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Surprisingly, removing the color ink cartridge, closing the empty location of the printer's color ink "clip" as much as possible, gave me the "printing from single cartridge" comment, it then printed a (blank) alignment page, I scanned it, read "alignment failed" and chose "OK", another attempt, alignment of just black page printed and scanned, and then itprinted fine with just the black ink.

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