Why does the speaker keep skipping every 3-5 seconds

My JBL Flip 4 did this until I figured out it was interference from my daughter's phone, she had used my speaker earlier in the day & when I started to used it it was skipping. I shut her Bluetooth off & it works jus fine !!! Thank God, lol. So try making sure no other Bluetooth devices are interfering. Unfortunately, if that doesn't work, hard tellin cause JBL Speakers are known to do this often.

Thank y'all & Have a Great Day 😊

It happens only when multiple devices are connected at the same time.

NONE of those is the reason, and every troubleshooting option they have is BS and does nothing. This affects the JBL Xtreme 3 of the same generation tech too. It seems JBL has just massively screwed up the new line. I’m 5 speakers in and they ALL have this issue when connecting to any number of audio sources. Epic failure on JBL. Their past gen models were never like this!

It can be any one of the reasons, including:

• Low battery
• Interference from other electronic devices or radio waves
• Your device is not compatible or no longer supported
• The device is outside of the Bluetooth range/Bluetooth signal might not be strong enough and stable enough
• The Bluetooth app has a bug

You can just troubleshoot one by one until it fixes the issue.

Same here. The sound from either one of a pair of Flip 6 has slight changes for a bit every some seconds and my ears can't just cope with it.

The speakers are on my left and right hand sides of my headboard and the source of the music has been sitting on my lap (my iPhone 14).

I tested them by resetting each speaker with "PLAY"+"+" combo, then carefully following the instructions at https://support.jbl.com/fi/fi/howto/sett...

The sound has been streaming from the Spotify app with premium subscription. I'll be testing this later with other music apps.

I have 2 charge 5 updated. Have the same problem as everyone else. Paired alone it’s fine. Try to use the stereo mode and it keeps cutting out. Now I read what they said about interference. So I say to my wife. Don’t use the microwave. Go unplug all my 2.4 and 5 GB devices. Wait. I won’t have wifi to stream my music. Well ok I just try my cellular connection till I get this figured out. I say babe. Walk my phone and the 2 speakers to the end of the yard. Away from modern technology. Then try it. Hmmmmm still doing it . I say babe set down everything and walk away. She says whaaaat. Guess she couldn’t hear me way out there. SO I yell it again real load. Dam still not working. I yell back out. Put the speakers close together. I mean nothing like experience stereo with the speakers close together touching each other. Hmmmm. Still doing it. I yell out. Bring them back in. I tell her thanks for the help and good job and send her on her way and investigate more. Hmmm. See something interesting. Make sure both speakers are not both connected to Bluetooth. Well they both were. Ok maybe we getting somewhere with this. Hook one up to blue tooth. Then pair the other one through the app. Try it out. Ok it’s playing stereo. Oh dam. There it goes again. Now I yell to my wife. Your not using the microwave are you. No Im not she says. You didn’t plug anything back in did you. No I didn’t. Ok then I need you to walk back out in the yard. Why don’t you do that yourself she says. Yea I guess I could. Walk it out there. Try all that all over again and the same thing. Even make sure the speakers are touching each other for that great stereo sound. Nothing like stereo with zero separation. Try placing the phone in different spots. I did notice that touching the phone didn’t help my problem. Made it worse. Just walking by the speaker would cause it to screw up. I also noticed if I would get a email notification with sound it would mess it up. I just wanted to say to the engineers who designed this. Good job JBL employees that might not be employed anymore. Let’s make a app for the charge 5 that gives you stereo but at the same time is interrupted with all the modern technology that comes along with your home. Cameras, wifi, microwave ovens. Wireless headphones that are 2.4 GH. They even said RF. I swear I didn’t touch the remote for my ceiling fan even once during this whole process. Even the phone that your using it with messes it up if you touch it. I am truly impressed. I’m even more impressed that you still have not fixed it. Been a year I been playing with this. Been reading back 2 years for some. I thought to my self. At this point I would settle with a wire connected to both speaker to transmit data. There’s a idea. But not a great idea but better then what they come up with. Just make the cord more then 12 inches long so I can enjoy a little separation with the stereo sound.

I have a Samsung (android) Phone. It has a dual bluetooth feature, (under media output, when i flick the top of the screen down). This is the solution that works , with no stuttering / skipping.

I noticed when i tried adding the speakers in the party together tab, for the speakers in the JBL app, it didnt let me pair them both again on the bluetooth feature i mentioned correctly (you may have to shut down bluetooth and start again on both the phone and the speakers - you may have to re-pair the speaker - it is not easy). Also it 'may' play one speaker at a slight delay when initially setting up, so you have to toggle connect on and off for each speaker, and one will give a better setting. The JBL app will let you connect to the speakers and adjust the EQ on each one, which is great

It does work, as i am listening now. Until they update the firmware i guess, this works (otherwise i was contemplating returning them, which would not be good, as these speakers sound amazing).

I know desktop computers and iphones do not have these settings available as of Aug 2024. It would be great if they had the option too

I hope that helps, Thankyou