Window 7 sound not working problem

Check Audio Settings
- Right-click the speaker icon in the taskbar and select Playback Devices.
- Ensure the correct audio device is set as default.
Update or Reinstall Audio Drivers
1. Open Device Manager and locate Sound, Video, and Game Controllers.
2. Right-click the audio driver and select Update driver.
If updating doesn’t work, uninstall the driver, restart the PC, and let Windows reinstall it
Check Physical Connections
If using external speakers or headphones, test with another device or port to rule out hardware failure.
Download Drivers from HP Support
- Visit HP Support and search for HP a6500f to find compatible audio drivers for Windows 7.
- Install the driver, restart your PC, and test the sound output.
If none of these steps resolve the issue, consider testing with a Linux Live USB to determine if it's a hardware or software problem. Hope this helps!

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HP a6500f