I installed the new iFixit battery on my wife's Apple Watch Series 5 40mm. It appears that the new battery is completely dead. After placing on the charger, it displays the apple logo for a few seconds, goes completely black then displays the apple logo again. It just keeps looping and never fully boots or shows that it's charging. I replaced with the original battery and it boots fine. What can I do?
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I would file a warranty request with iFixit. The battery should be covered by a 1-year guarantee. Go to support.ifixit.com.
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