Acer Chromebook C731T-C42N Repair

If you are having issues with your Acer Chromebook, please see the following troubleshooting guides:

• Acer Chromebook C731T-C42N Speaker is not Playing Audio
• Acer Chromebook C731T-C42N Screen is Unresponsive

The Acer Chromebook C731T-C42N is a laptop product developed and sold by Acer. It was produced in February, 2017 before its discontinuation in January 2022.

The laptop product itself is part of the Chromebook series of devices used primarily to house Google's Chrome Operating System (ChromeOS, for short). Due to its streamlined framework and fewer number of parts contained within a thick frame, it is intended to be a budget laptop used for students and teacher for a variety of education levels and purposes, as its parts can be easily taken apart and repaired.

The Acer Chromebook C731T-C42N has an Intel HD Graphics 400 graphics processor, an average battery life of 13 hours, has 2 USB 3.0 ports, as well as a Headphone/microphone combo jack and an HDMI port, and a 2 in 1 SD Card and SDXC Card reader.

The C731T-C42N is part of the C731 series of Acer Chromebook, which was followed by the C741 series, possessing a larger RAM capacity and faster CPU.

The laptop’s surface is grey in color with the logos of both Google Chrome and ACER on the cover’s left-hand side; “Chrome” in the top left corner, “ACER” on the center left. On the bottom of the laptop is a label containing the words “ACER”, “C731 series”, and “MODEL NO. N16Q16”. To the right of this textual information are pictograms describing the laptop and disposal procedures. On the right side of this label are two bar codes and further identification info including the series and model numbers,  “C731T-C42N”, the date of manufacture, the serial number, and the SNID.

• Display - 11.6 in Touchscreen (1366 x 768)
• Dimensions (WxDxH) - 29.7 cm x 21 cm x 2.2 cm
• Weight - 1.3 kg / 2.8 lbs
• CPU - Intel Celeron N3060 (1.6 GHz)
• GPU - Intel HD Graphics 400
• RAM - 4 GB
• Storage - 16 GB
• Connectivity - HDMI, USB 3.0 (x2), Bluetooth
• OS - Chrome OS

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