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Troubleshooting

If you are having difficulty with your HP Pavilion 15-b109wm, try referring to the HP Pavilion 15-b109wm Troubleshooting.

Background and Identification

The HP Pavilion 15-b109wm is a 15.6 inch, high definition display touchscreen laptop that was first released on May 26th, 2013. It is the only multitouch enabled laptop released by HP. It holds up to 8 GB of memory and has two memory accessible memory slots. The HP Pavilion 15-b109wm has a full size island style keyboard with numeric keypad. The laptop weighs a total of 5.6 lb and is portable with a 65W AC adapter, 4-Cell 37WHr 2.55Ah lithium-ion battery. The device comes pre-installed with HP CoolSense: which allows you to turn on or off the automatic air conditioning that runs when your laptop senses motion. Along with Security Protection: a free 60-day Norton Internet Security subscription, HP 3D DriveGuard (HP ProtectSmart Hard Drive Protection): hard drive locking to help prevent file loss in case of a bump, HP Recovery Manager: which recovers, restores, and creates recovery media for your device. This Device only has one recall: HP Notebook PC AC Power Cord Safety Recall and Replacement Program Announced August 26, 2014. There are other advisories shown in the additional links below. The HP Pavilion 15-b109wm is entirely black, with a small HP logo in the lower left corner of the device. The model number for this device is on the bottom side of the device. written in small white letters.

Additional Information

Buy on Amazon

HP Pavilion TouchSmart 15-b109wm Sleekbook

HP Pavilion TouchSmart 15-b109wm Advisories/Recalls

Testing for Hardware Failures

Performance Tune Up Check

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