HP ProBook 640 G5 Repair

If you are having issues powering on your ProBook 640 5G below is a troubleshooting guide.

HP ProBook 640 G5 Does Not Power On

The HP ProBook 640 G5 is a business laptop that was released by HP in 2019. It is part of HP’s ProBook 600 series, designed mainly for professionals, companies, and organizations that need reliable computers for everyday work tasks. The ProBook line is meant to sit between HP’s basic consumer laptops and their higher-end EliteBook models, offering a balance between performance, security, and cost.

This laptop was designed with business use in mind, so the focus is on productivity, durability, and security rather than gaming. Many companies and schools use ProBook laptops because they can handle tasks like email, spreadsheets, video meetings, and office software without problems. The 640 G5 model includes Intel 8th generation processors and supports upgrades like additional RAM or SSD storage.

Another reason the ProBook 640 G5 is popular in workplaces is because it includes several security and business features. These include things like the fingerprint reader and HP Sure Start, which helps protect the system’s BIOS from attacks or corruption. The laptop is also designed so that certain parts like the battery, storage drive, and memory can be replaced or upgraded, which helps extend the life of the device.

The easiest way to identify the HP ProBook 640 G5 is by checking the model name on the bottom of the laptop. The 640 G5 comes in silver only, and a the main distinguishing factor from the 640 and 650 are the screen size. The 640 has a 14-inch screen, and the 650 has a 15-inch screen. You can also look in system information, or BIOS for the model (it would be listed as HP ProBook 640 G5). There should also be a product number or serial number on the bottom of the case.

Processor (CPU)

• 8th Generation Intel Core processors
• Options include:
  • Intel Core i3-8145U
  • Intel Core i5-8265U / i5-8365U
  • Intel Core i7-8565U / i7-8665U

Graphics (GPU)

• Integrated Intel UHD Graphics 620

Memory (RAM)

• 8 GB DDR4 standard (varies by configuration)
• Upgradable up to 32 GB DDR4

Storage

• SSD options up to 512 GB NVMe
• Some models support HDD + SSD combinations

Display

• 14-inch screen
• Resolution options:
• 1366 × 768 (HD)
• 1920 × 1080 (Full HD)
• Anti-glare display option

Operating System

• Windows 10 Pro
• Windows 10 Home (depending on configuration)

Ports and Connectivity

• 1 × USB-C (supports DisplayPort and power delivery)
• 3 × USB-A 3.1 Gen 1
• HDMI 1.4
• VGA
• RJ-45 Ethernet port
• microSD card reader
• 3.5 mm headphone/microphone combo jack

Wireless

• Wi-Fi 5 (802.11ac)
• Bluetooth 5.0

Camera and Audio

• 720p HD webcam
• Dual-array microphones
• Stereo speakers

Battery

• 3-cell 48 Wh lithium-ion battery

Physical Specifications

• Weight: ~3.8 lb (1.73 kg)
• Dimensions: ~13.4 × 9.5 × 0.83 inches
• Color: Natural silver

Security Features

• Optional fingerprint reader
• TPM security chip
• Kensington lock slot

The following resources provide more information, specifications, and support for the HP ProBook 640 G5 laptop.

Official Manufacturer Support Page

This is the official support page from HP. It includes driver downloads, troubleshooting guides, warranty information, and product documentation.

https://support.hp.com/us-en/product/hp-...

Full Specifications and Hardware Details

This site provides a detailed breakdown of the laptop’s hardware, including CPU options, display types, ports, battery size, and other technical specifications.

https://laptopmedia.com/series/hp-proboo...

Product Overview and Retail Specifications

This page lists common configurations of the laptop, including processor speed, storage capacity, display resolution, and connectivity options.

https://www.bhphotovideo.com/c/product/1...