@areyouseriousc , Chris , This does sound strange especially when you say pump is running, not normal but possibly new pump faulty. Maybe check large item filter if equipped could be plugged see links below and with filter off probe and look up inside disconnected hoses for blockage. I also put a(3rd) link to a service manual which may help in diagnosing your issue, especially if needing to remove the tub because of a very large item blocking drain.
Potential Causes of F02 error.
•Check the drain hose and make sure it is not plugged or kinked.
•Check the electrical connections at the pump and make sure the pump is running.
•Check the drain pump filter for foreign objects.
•If the above does not correct the problem replace the pump.
Some forums state the control board could be faulty with the F02 code when every thing else has been tried. Good luck.
I hope this helped you out, if so let me know by pressing the helpful button.
https://www.youtube.com/watch?v=mwDKISK6Hb0
https://www.youtube.com/watch?v=KixjQQdGNF4
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