Nicole Turner, If you have forgotten pass code, reset procedure below will get your back into(unlock) tablet. .Info. found at androidtablets.net. Good luck. I hope this helped you out, if so let me know by pressing the helpful button.
Master Reset Procedure.
Power the unit off. Press and hold the "Power Button" till the "Device Option menu appears.
Click "Power Off" and select "OK"
Once the unit has been turned off. Press and hold the "back" button(silver tone button) and "power" button simultaneously for eight seconds.
When the Android Icon and warning triangle appear , press the "back" button )silver tone button) once.
The Android recovery screen will appear. The "Home/Menu" button will allow you to scroll up and down.
Press the Home/Menu button to scroll to "Wipe Data/Factory Reset" Then press the "back" button
On the next screen Scroll to "yes-delete all user data" Press the "back" button.
On the next screen Choose "reboot system now" and Press the "back" button.
You will now be able to access the tablet.