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Оригинальный сообщение: Khawar

Название:

HP Envy battery not charging

Текст:

Hi,

I have HP Envy Notebook (Model:15-q667nr).

It was working perfectly since this morning it stopped charging battery. When connected to charger the charging light on laptop keeps changing to orange, white and then off.

Charging icon keeps circling between charger connected to charger disconnected.

I tried to remove battery and the laptop works fine on charger without battery.

Please can someone suggest what possible issue this could be?

Thanks

Устройство:

HP Envy TouchSmart 15

Статус:

open