I purchased the computer in May 2017 and this problem began occurring in July 2018. When running heavy software, games for example, and plugged into the AC adapter the computer will shut down and requires holding the power button for about 30 seconds to power back on. When powered back on it displays this message:
Real Time Clock Error,
System CMOS checksum bad
Time-of-day not set - please run setup program
The light will also flash orange 3 times pause white 1 time. The computer functions normally with lighter software. I replacing the CMOS battery with a CR2032 I ordered online, the CMOS battery needs to be connected with wires, and I thought it would be easier than trying to connect wires to a CMOS battery. This didn’t fix the issue.
What would be the best course of action to take? Is it likely the battery I ordered was bad/ not compatible or is it another part?
I purchased the computer in May 2017 and this problem began occurring in July 2018. When running heavy software, games for example, and plugged into the AC adapter the computer will shut down and requires holding the power button for about 30 seconds to power back on. When powered back on it displays this message:
Real Time Clock Error,
System CMOS checksum bad
Time-of-day not set - please run setup program
The light will also flash orange 3 times pause white 1 time. The computer functions normally with lighter software. I replacing the CMOS battery with a CR2032 I ordered online, the CMOS battery needs to be connected with wires, and I thought it would be easier than trying to connect wires to a CMOS battery. This didn’t fix the issue.
What would be the best course of action to take? Is it likely the battery I ordered was bad/ not compatible or is it another part?