The Samsung ice maker is the worst of all fridge ice makers. I’ve had two..shame on me for buying a second time. The salesperson told me the ice maker was greatly improved...not true. I’ve discovered that you have to remove the ice tray/box every 45 days... .put a hairdryer in the cavity to de-ice everything...for about 10 minutes...put a towel under the hair dryer....when it’s de-iced...put the draw back and wait for ice. It will take 12 hours to get the ice going again.
I usually do this at night and let the ice regenerate over night. Make sure the ice tray/box is empty of old ice and dry.... or it will leak water....before you get ice or cause another freeze up