Sharonincanada, I agree with you. I just read today that they finally found the cause of the on going problem with the ice makers on the french door models. Ice maker in the ice room, top left of refrigerator. Apparently the fix didn't make it to your model before you bought it. Samsung redesigned the dispenser motor assembly. This assembly contains the dispenser motor and the ice fan motor and a few other components. This is located behind the ice maker in the ice room. Samsung said the fan bearings were one of the failures, causing poor air flow, thus, areas in the ice room got warm and ice melted and leaked and stuck together causing all kinds of issues. It would be nice if Samsung decides to replace this as a recall. Hopeful but I won't hold my breath.
+
I just read today that they finally found the cause of the on going problem with the ice makers on the french door models. Ice maker in the ice room, top left of refrigerator. Apparently the fix didn't make it to your model before you bought it. Samsung redesigned the dispenser motor assembly. This assembly contains the dispenser motor and the ice fan motor and a few other components. This is located behind the ice maker in the ice room. Samsung said the fan bearings were one of the failures, causing poor air flow, thus, areas in the ice room got warm and ice melted and leaked and stuck together causing all kinds of issues. It would be nice if Samsung decides to replace this as a recall. Hopeful but I won't hold my breath.
Before you buy anything, talk to a technician. We can tell you what brands we work on the most. Sales people know all about selling.
Sharonincanada, I agree with you. I just read today that they finally found the cause of the on going problem with the ice makers on the french door models. Ice maker in the ice room, top left of refrigerator. Apparently the fix didn't make it to your model before you bought it. Samsung redesigned the dispenser motor assembly. This assembly contains the dispenser motor and the ice fan motor and a few other components. This is located behind the ice maker in the ice room. Samsung said the fan bearings were one of the failures, causing poor air flow, thus, areas in the ice room got warm and ice melted and leaked and stuck together causing all kinds of issues. It would be nice if Samsung decides to replace this as a recall. Hopeful but I won't hold my breath.
Before you buy anything, talk to a technician. We can tell you what brands we work on the most. Sales people know all about selling.