Try connecting the TV to the box using the co-ax cable just to see if that works
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Looking at the [link|https://downloadcenter.samsung.com/content/UM/202208/20220802173319219/OSNDVBADA-7.2.0_EM_OSCAR_ASIA_ENG_220110.0.pdf|user manual] go to ''Settings > Broadcasting > (Auto Tuning Settings) > Cable Search Option.''
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Not sure if this is what you meant by "....set it to our cable provider... nothing."
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Looking at the [link|https://downloadcenter.samsung.com/content/UM/202208/20220802173319219/OSNDVBADA-7.2.0_EM_OSCAR_ASIA_ENG_220110.0.pdf|user manual] go to ''Settings > Broadcasting > (Auto Tuning Settings) > Cable Search Option. (''Not sure if this is what you meant by "....set it to our cable provider... nothing." was for HDMI only)
Alternatively there is the other option of ''Settings > Broadcasting > (Auto Tuning Settings) > Auto Tuning'' which even though it states "This function may not be supported depending on the model or geographical area. If the TV is connected to a cable box or satellite box, you do not need to do this.", you may still want to try anyway.
Is the latest firmware installed in the TV? Looking at this [link|https://www.samsung.com/au/support/model/QA75Q60AAWXXY/#downloads|link] there was an update issued on 08/23/2022. Be aware you may want to check online using the update feature on the TV, to ensure that you get the correct firmware update (if there is one for your model/area) and not rely too much on the link because it may not be applicable to your TV even if the model number is the same.
Looking at the [https://downloadcenter.samsung.com/content/UM/202208/20220802173319219/OSNDVBADA-7.2.0_EM_OSCAR_ASIA_ENG_220110.0.pdf|user manual] did you try ''Settings > Broadcasting > (Auto Tuning Settings) > Cable Search Option?''
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Try connecting the TV to the box using the co-ax cable just to see if that works
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Looking at the [link|https://downloadcenter.samsung.com/content/UM/202208/20220802173319219/OSNDVBADA-7.2.0_EM_OSCAR_ASIA_ENG_220110.0.pdf|user manual] go to ''Settings > Broadcasting > (Auto Tuning Settings) > Cable Search Option.''
Not sure if this is what you meant by "....set it to our cable provider... nothing."
Alternatively there is the other option of ''Settings > Broadcasting > (Auto Tuning Settings) > Auto Tuning'' which even though it states "This function may not be supported depending on the model or geographical area. If the TV is connected to a cable box or satellite box, you do not need to do this.", you may still want to try anyway.
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Is the latest firmware installed in the TV? Looking at this [https://www.samsung.com/au/support/model/QA75Q60AAWXXY/#downloads|link] there was an update issued on 08/23/2022. Be aware you may want to check online using the update feature on the TV, to ensure that you get the correct firmware update (if there is one for your model/area) and not rely too much on the link because it may not be applicable to your TV even if the model number is the same.
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Is the latest firmware installed in the TV? Looking at this [link|https://www.samsung.com/au/support/model/QA75Q60AAWXXY/#downloads|link] there was an update issued on 08/23/2022. Be aware you may want to check online using the update feature on the TV, to ensure that you get the correct firmware update (if there is one for your model/area) and not rely too much on the link because it may not be applicable to your TV even if the model number is the same.
Hi,
Looking at the [https://downloadcenter.samsung.com/content/UM/202208/20220802173319219/OSNDVBADA-7.2.0_EM_OSCAR_ASIA_ENG_220110.0.pdf|user manual] did you try ''Settings > Broadcasting > (Auto Tuning Settings) > Cable Search Option?''
Not sure if this is what you meant by "....set it to our cable provider... nothing."
Alternatively there is the other option of ''Settings > Broadcasting > (Auto Tuning Settings) > Auto Tuning'' which even though it states "This function may not be supported depending on the model or geographical area. If the TV is connected to a cable box or satellite box, you do not need to do this.", you may still want to try anyway.
Is the latest firmware installed in the TV? Looking at this [https://www.samsung.com/au/support/model/QA75Q60AAWXXY/#downloads|link] there was an update issued on 08/23/2022. Be aware you may want to check online using the update feature on the TV, to ensure that you get the correct firmware update (if there is one for your model/area) and not rely too much on the link because it may not be applicable to your TV even if the model number is the same.