Hello,
I am unsure as to whether this is the right place to post this, if it isn't please let me know.
I couldn't find the right laptop on this website so I picked the closest one.
I received my new Lenovo Ideapad Flex 5 16" two weeks ago, formidable laptop so far, however I encounter one big issue daily, the laptop ***does not wake up from sleep or hibernate***, no matter how many times i press the power button, any key on the keyboard or mouse. I am therefore forced to do a hard restart. You can probably guess that in the short and long run, this is clearly not an option. As a student too, this is highly impeading on my work.
Apparently this is a known issue within Windows 10/11?
***The specs of the laptop are the following:***
CPU: AMD Ryzen 7 5700U
RAM: 16GB
SSD: 512GB
OS: Windows 11
When purchasing this laptop, I rightly went along with the highest possible premium support. I contacted them today, the lady on the phone took control of the laptop, did a bunch of changes ***to the power plan, checked the battery report*** (I also have an issue where the battery drains to 0% when sleeping, happened twice so far), ***and checked for any BIOS updates***.
However she did not do any changes to the PCI Express section in the power plan settings, I've found that people often fixed the same issue I encounter by changing those settings too?
Anyhow, the issue occured again this evening, and I was wondering if the users of ifixit had any fixes for this issue? I'll contact the support again tomorrow, hopefully they'll fix it but I somehow have little hope. I hope the last resort won't be them sending me a whole new laptop during exam season...
Have a great evening guys.
Hello,
I am unsure as to whether this is the right place to post this, if it isn't please let me know.
I couldn't find the right laptop on this website so I picked the closest one.
I received my new Lenovo Ideapad Flex 5 16" two weeks ago, formidable laptop so far, however I encounter one big issue daily, the laptop ***does not wake up from sleep or hibernate***, no matter how many times i press the power button, any key on the keyboard or mouse. I am therefore forced to do a hard restart. You can probably guess that in the short and long run, this is clearly not an option. As a student too, this is highly impeading on my work.
Apparently this is a known issue within Windows 10/11?
***The specs of the laptop are the following:***
CPU: AMD Ryzen 7 5700U
RAM: 16GB
SSD: 512GB
OS: Windows 11
When purchasing this laptop, I rightly went along with the highest possible premium support. I contacted them today, the lady on the phone took control of the laptop, did a bunch of changes ***to the power plan, checked the battery report*** (I also have an issue where the battery drains to 0% when sleeping, happened twice so far), ***and checked for any BIOS updates***.
However she did not do any changes to the PCI Express section in the power plan settings, I've found that people often fixed the same issue I encounter by changing those settings too?
Anyhow, the issue occured again this evening, and I was wondering if the users of ifixit had any fixes for this issue? I'll contact the support again tomorrow, hopefully they'll fix it but I somehow have little hope. I hope the last resort won't be them sending me a whole new laptop during exam season...
Have a great evening guys.
Hello,
I am unsure as to whether this is the right place to post this, if it isn't please let me know.
I couldn't find the right laptop on this website so I picked the closest one.
I received my new Lenovo Ideapad Flex 5 16" two weeks ago, formidable laptop so far, however I encounter one big issue daily, the laptop ***does not wake up from sleep or hibernate***, no matter how many times i press the power button, any key on the keyboard or mouse. I am therefore forced to do a hard restart. You can probably guess that in the short and long run, this is clearly not an option. As a student too, this is highly impeading on my work.
Apparently this is a known issue within Windows 10/11?
***The specs of the laptop are the following:***
CPU: AMD Ryzen 7 5700U
RAM: 16GB
SSD: 512GB
OS: Windows 11
When purchasing this laptop, I rightly went along with the highest possible premium support. I contacted them today, the lady on the phone took control of the laptop, did a bunch of changes ***to the power plan, checked the battery report*** (I also have an issue where the battery drains to 0% when sleeping, happened twice so far), ***and checked for any BIOS updates***.
However she did not do any changes to the PCI Express section in the power plan settings, I've found that people often fixed the same issue I encounter by changing those settings too?
Anyhow, the issue occured again this evening, and I was wondering if the users of ifixit had any fixes for this issue? I'll contact the support again tomorrow, hopefully they'll fix it but I somehow have little hope. I hope the last resort won't be them sending me a whole new laptop during exam season...
Have a great evening guys.