I have the same issue but with calibrating my pixel 6 and new screen/fingerprint reader. In rescue mode (not fastboot) the phone is recognized / selectable from the pop up. After that it will communicate with the phone and complains about software incompatibility.
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I have similar issues with calibrating my pixel 6 and new screen/fingerprint reader. In rescue mode (not fastboot) the phone is recognized / selectable from the pop up. After that it will communicate with the phone and complains about software incompatibility.
[image|3048600]
I spend a 45 min chatting to a Google service employee but after countless unnecessary question the only answer was: "You could bring it to a pixel 6 service point near you". Right... living in Amsterdam that is Koln - Germany. I've been there already the first time my screen broke. That's an 7hr roundtrip.
So screen works fine, recognized the phone but somehow the software of the webapp https://pixelrepair.withgoogle.com/udfps and my phone play update July 1 of 2023 and security update from 5th of August 2023 aren't compatible.
I can't believe why it's so difficult for Google to do this... not premium feeling at all
I have the same issue but with calibrating my pixel 6 and new screen/fingerprint reader. In rescue mode (not fastboot) the phone is recognized / selectable from the pop up. After that it will communicate with the phone and complains about software incompatibility.
[image|3048600]
I spend a 45 min chatting to a Google service employee but after countless unnecessary question the only answer was: "You could bring it to a pixel 6 service point near you". Right... living in Amsterdam that is Koln - Germany. I've been there already the first time my screen broke. That's an 7hr roundtrip.
So screen works fine, recognized the phone but somehow the software of the webapp https://pixelrepair.withgoogle.com/udfps and my phone play update July 1 of 2023 and security update from 5th of August 2023 aren't compatible.
I can't believe why it's so difficult for Google to do this... not premium feeling at all