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Оригинальный сообщение: jayeff

Текст:

Hi @dan7426

A 3:2 blink error code indicates a memory problem in the laptop.

Try reseating (remove/replace) the memory modules and check if that resolves the problem.

Here's the [http://h10032.www1.hp.com/ctg/Manual/c06941101.pdf|maintenance and service guide] for the laptop. Go to p.39 to view the procedure to remove/replace the memory.

Not sure if your model has 2 memory modules or only one, but if the above procedure doesn't resolve the problem and there are two memory modules installed, try starting the laptop with only 1 module and check if that works as it may be a faulty memory module. If no good try the other one.

''Note: Always disconnect the battery before removing/replacing the memory modules, as they can be damaged if the battery is still connected and you go to remove/replace them''

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