Initially, the headset was switching itself off seconds after being switched on, during use.
Today, however, it didn't turn on anymore.
If I press the power button or the NC button, the blue light comes on. But it won't turn on.
When I plug in the charging cable, the red light comes on.
With the 3.5mm sound cable, the headset also works.
Does anyone know what might be happening and how I can solve it?
Service is not a possibility, because although the headphones are not yet a year old, I bought them through the official Anker website on Aliexpress and they refuse to provide repairs.
Initially, the headset was switching itself off seconds after being switched on, during use.
Today, however, it didn't turn on anymore.
If I press the power button or the NC button, the blue light comes on. But it won't turn on.
When I plug in the charging cable, the red light comes on.
With the 3.5mm sound cable, the headset also works.
Does anyone know what might be happening and how I can solve it?
Service is not a possibility, because although the headphones are not yet a year old, I bought them through the official Anker website on Aliexpress and they refuse to provide repairs.