Wireless Adapter keeps disappearing

Hi,

If the WiFi connection keeps disappearing but the WLAN adapter’ status is still OK in Device Manager when there is no connection, try placing the laptop as close as possible to your WiFi router and check if the connection stays on and is stable.

If the WiFi connection stays on, then it may be an antenna problem.

Here’s an image taken from a teardown video of an Asus FX505DT that shows the location of the WLAN card so that the antenna connections can be checked. The arrows show the black and grey antenna cables, going under the tape to the card

I realize that it is not your particular model but I think that the location of the card is the same for all FX505 models.

(click on image to enlarge for better viewing)

How old is the laptop as it seems to be a recent release? If it is not yet 12 months old, get the problem fixed under warranty, as opening the laptop will void the warranty.

If the WiFi connection still drops out, try operating Fn + F12 to first place the laptop in Airplane mode and then operate them again to see if the WiFi is restored. Just wondering if it is related.

You could also download, install and run this free WiFi sniffer program to check the signal strength of the WiFi signal received by the laptop. If it stays fairly constant but the connection is lost then it may be a software problem. Remember that the signal strength values are -ve (negative) dB values so the higher the number the weaker the signal.

I have asus tuf a15, I have the exact problem, every driver is updated, windows and bios are updated. Some people say that this is a windows bug. I dont know is other laptop from other brand have this issue too.

Realtek 8822CE Wireless LAN 802.11ac PCI-E NIC

That is my wifi adapter.

Let me describe my problem more. This happens randomly, while gaming, or just using discord and zoom, and even after I just restarted. The wifi suddenly disconnected and when I check the wifi, there is no available wifi at all. To make it work again, I must use windows troubleshooter and it resets my wifi adapter. The problem being describe as wifi adapter or access point. And after than the wifi MAY continue to work, or it failed to start again and if it success, it may be fcked up again after a few minutes or even seconds. If it failed, I need to restart my laptop. But sometimes I need to restart like 3-5 times to make it work again. The wifi and mobile hotspot button at the internet icon in my taskbar are gone if it failed to start. And in device manager, it says that the device is not connected.

I HAVE BROUGHT MY LAPTOP TO ASUS SERVICE CENTER ONCE. They don’t know what’s wrong (that maybe means the hardware is not the issue)

EDIT: It has been months since I encountered the problem and somehow it fixed itself. I don't make any change, or I don't know that I did. There's a good chance it's hardware problem.

EDIT 2: Try reinstalling the WIFI card, by which I mean physically unplug and replug it again in the socket under the SSD. My friend said it worked for him. You can also try to clean it.

BEST SOLUTION LINK: https://www.reddit.com/r/ASUS/comments/e...

FixIT: Wlan Realtek 8821CE, install version 2023.79.0619.2018, avoid cuts (the wifi connection is disabled)

Realtek Bluethoot, the paired headphone driver to disable hands-free telephony services avoid audio cuts

https://www.realtek.com/en/component/zoo...

https://www.realtek.cz/download-RTL8821C...

After sleep / hibernation sometimes does not connect or if connected does not navigate even if it shows connected and internet:

The solution check energy profiles and set maximum performance for wireless adapter in both battery and connected mode.

In addition, a task is added to initialize the wifi driver with the Nirsoft Devmain.exe utility at command level

LINK REFERENCE: ( although I speak of Bluetooth is to use the same procedure for Wifi)

https://www.reddit.com/r/Dell/comments/g...

Hi @pedro_083

The make and model number of the WiFi adapter is shown in Device Manager.

If Win 10 is installed, right click on the Windows Start button on the left side of the Taskbar and select Device Manager.

When the Device Manager window opens, scroll down to Network Adapters and click the > symbol to expand the list and find the WLAN adapter information.

According to the parts list (click on Sub Board checkbox) for the model the part number is 0C012-00141000 but it doesn’t show the make etc.

Hi @Joshua Manasye,

Try running the laptop in safe mode with networking and check what happens to the WiFi. (Note: There is no Device Manager in safe mode as only generic Windows drivers are loaded and not hardware specific drivers)

If it doesn't fail it is a driver or software problem. Presumably the drivers are up to date so check what programs are being loaded at Startup (in Normal mode) Go to Task Manager > Startup.

If you don't know what they're for Google the name. Some are necessary and some aren't. You can disable one at a time by right click on the program and click on disable, then restart the laptop and then check what happens. If disabling causes other problems go back and enable them again the same way as you disabled them.

If it also fails in safe mode more than likely it is a hardware problem.

Does this also happen when the charger is connected?

Maybe your computer drivers are outdated. Make sure that you have updated one.

Has anyone been able to solve this problem? I bought my Asus tuf A15 1.5 years ago more or less, and since the past week this has been happening. The first intance the wifi option disappeared was while I was playing dead by daylight, internet connection suddenly dissapeared. I went to customer support and they told me the laptop was not recognizing the wifi card, as if it was not there, they however fixed it, but only for like 3 days. The problem occured again, and funnily enough, again while playing dead by daylight. I’m not sure but I think it may be someting related to overheating? However that would be a dissapointment, as I bought this laptop for the purpose of gaming and it was nothing short of expensive. Maybe this laptops have that factory problem? As I’m not the only one with the same issue.

I recently fixed this by replacing the network card. Costed me around 1500 I had the same problem but no issues after replacement.

Guys i found a solution few days back i had this problem for 1 Year, The solution is open your laptop Back case and plug out and plug in the card gently. And it will be fixed, Worked for me and works like a charm after that. Let me know if it helps!

Methods to fix

Fix 1: Show the hidden devices in Device Manager.

Fix 2: Run the network troubleshooter.

Fix 3: Update the driver for your wireless network adapter.

Fix 4: Reset the Winsock settings.

Fix 5: Replace your network interface controller card.

Regards,

Rachel Gomez

When WIFI signals keeps disappearing on the Asus laptop, you need to check the signal strength. Most probably, the Asus laptop settings are incorrect.

1. First of all, you need to make sure that the laptop and router are with in the 8 meters of range.
2. Go to the settings, here you need to update the wifi driver on the laptop. also, you need to make sure that the router firmware is working perfectly fine.
3. Sometimes, Wifi keeps disappearing on the asus laptop because of the driver or computer issues. so you need to delete the driver. now reconfigure the Asus laptop.

once you will make these changes into the Asus laptop. your device will start working fine. for more details, you need to visit askrpob blogs. there you will find the complete guide.

Well check out this it might helpful for you:https://answers.microsoft.com/en-us/wind...