Why won't my laptop read any CD or DVD?
I can open the optical drive and insert a CD/DVD but once the drive is shut the CD/DVD does not read.
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mayer
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Danielle Hepperle, make sure that your drive is till recognized by your BIOS as well as your operating system. You could try and reinstall the drivers for it as well. Get yourself a CD Drive cleaning kit and see if you can clean the lasers which are most likely causing this issue. If none of that works, consider replacing the drive. Use this video as a guide. Around 1:20min it will show you how to remove that drive. the drive itself is available at places like ebay for around $20. Hope this helps, good luck