Hi all,

I have come across and issue I don’t seem to be able to figure out.

My laptop refuses to start, when the power button is pressed absolutely nothing happens. The issue appeared after I closed the lid to put it to sleep, when I tried to wake it.

The laptop has had it motherboard change under warranty twice but the the issue was caused by i the laptop would at least had LED flashing, which is not the case at the moment.

So far, I have tried:

-Battery disconnect and reconnect;

-Battery disconnected, power supply plugged in;

-Battery disconnected and power switch held for 30s+, then power supply plugged;

-New power supply.

None of the above has worked so far.

If anyone has an idea that could save this laptop, I am all ears.

Hi ,

Thanks for the answers.

@aactech: that has been done with no success. No light at all and the fan doesn’t kick in.

@jayeff: -I have tried holding the power button with power connected for 10s+ a few time already and that doesn’t solve it.

-The battery was charged, not sure if it was charging though. As you mentionned the USB-C seems to be the weak point as on every laptop relying just on this. Unfortunately I don’t have a multimeter available at the moment, but I managed to find a spare battery that I should get this week end which will hopefully narrow the issue to a few possiblity, ie old battery dead and/or no charge going through the USB-C?

So a quick update, I got a second battery and a voltmetre.

Both battery are at 7.6V for a 7.7B battery, so that’s pretty good.

I have checked continuity from the usb-c to the battery plug on the motherboard: there is continuity on the ground but nothing on the voltage ones.

When the power supply is pluged on the motherboard, there is 0.83V at the battery plug terminals