When I press the volume up and the power button the screen turns white and the letters FTM appear and it says "to exit, please long press the power key. Avoid pressing the volume up key when turning on handset " what the !&&* is going on I can make calls and text but I can't use data they're telling me I have to ship my phone to Texas to be repaired and its going to take about two weeks im SOO !#^&@@ I'VE talked to zte AND my carrier Boost and there's nothing anyone can do all because of an update they sent me my phone was working prefect prior