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Пост: Ответ на "No Boot/Random Power Failure"
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Проголосовавшие: jayeff (Решение Администратора)

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Вопрос

No Boot/Random Power Failure

I bought a used HP Envy x360 about a year ago, had no problems for a couple months then one day while under minimal load it made a loud 'Click' and abruptly Lost power.

Then it wouldn't Turn Back on, When I would press the power button it would Flash the Caps lock light 3 times I believe and the power led was solid orange indicating it was receiving power. but I couldn't find any info on error codes for the m6-105dx anywhere so I started troubleshooting.

I opened it up and first disconnected the battery and plugged it in, no joy. I was angry so I went to sleep to try again in the morning. I wake up, press the power button and it starts to boot! I get to the HP splash screen and 'CLICK' Power failure... after the sign of life I try to access the bios and I use the Advanced Startup > Startup Repair It starts but about one minute in 'CLICK' and dies.

I then try turning it on again and I miss the chance to (ESC) the boot phase but to my surprise it starts to boot and does a automatic repair and then boots successfully and prompts me to sign in, I sign in and no problems for about 15 minutes then while I was troubleshooting checking for updates, monitoring task manager, looking at temps, ECT, it dies again.

Im !#^&@@ at this time and decide to go with the nuclear option and reinstall windows from the bios and delete everything. It of course dies half way through but I keep trying and eventually it completes successfully, I set up windows and after probably 45 minutes it 'Click' Dies.

At this point I move from software to hardware. I replaced the CMOS battery, No joy. I tried swapping the RAM to the other slot, No joy. I try Another slightly different but compatible Stick from another laptop, No joy. I downloaded the HP support assistant & the HP diagnostics Tool, I run some tests and it comes back with no issues. I updated some drivers while I was at it But, No joy. I ran Some tools baked into windows, They also came back with no issues. I searched for a bios update with the support assistant, It came back with nothing also.

I've run out of ideas, The only thing I haven't tried is swapping the hard drive because I don't have a spare, Although there's no indication anything is wrong with the hard drive from windows and I haven't noticed any out of the ordinary hard drive rattle. Although the hard drive states it was manufactured NOV - 2015, So its 8 Years old with no knowledge on how actively the drive was used before I bought the laptop, I never noticed it being especially slow for a HDD.

I'm not financially able to blow $500 - $1000 for a mid to high range laptop hence why I bought a used one. I've fixed some electronics before I'm not a idiot, however I'm not Linus Tech Tips and after hours of searching Youtube, Reddit and forms I haven't found a single person with the same problem and that combined with how seemingly random the problem is I cant pinpoint it, Sometimes it will last mere minutes before dying other times hours, I had it last almost 3 days once without it dying the only weird thing is it would put itself into hibernation mode after I closed the lid / Put it to sleep. Any idea's at all would be appreciated... Thanks in advanced!


Репутация: 30,7к

Ответ

Something to try:

Take out the hard drive. Power it up and go to the BIOS.

Does it still crash after a period of time?

No? Your hard drive is probably defective. Replacement SSD's are not too expensive.

A question. Does the "click" come from the laptop's speakers or is the sound inside the case?

Let us know how the experiment goes.

Be sure to update everything from HP web site including BIOS.

Updates: HP Envy x360 m6-w105dx

Service Manual