Ice makers typically fail for a few reasons. If your Whirlpool ice maker isn't making ice, is only crushing ice, is not dispensing ice, or won't stop making ice, review the hyperlinked guides first.
After resetting power to the refrigerator, if you still don't have ice after a 24 hour period, you may have to reset the ice maker. Whirlpool ice makers are the most common ice makers out there. Follow these steps to reset your ice maker:
Press Reset Button
Put rags and the ice bucket beneath your ice maker to prevent water from accumulating during these tests.
- Flip the ice maker switch off for 5 seconds, then flip it on.
- Press and hold the reset button for 5 seconds.
- Cycle the feeler arm up and down several times.
The unit should be in test mode now and will run a manual ice harvest cycle. Watch as the arm moves, and the tray dumps or otherwise ejects cubes. A fill cycle will then start. Your ice maker has been reset.
Use a Jumper Wire
If your ice maker did not reset, use a jumper wire — an insulated 12 gauge copper wire that's stripped at the ends.
- Pull the plastic cover off the ice maker control module. This should expose a white or metal timing gear labeled with "DO NOT TURN MANUALLY".
- Connect the wire to the points 'T' and 'H' on the front of the unit.
If the ice maker is working, it will respond to the jumper wire, turning the timer wheel. Leave the jumper in for 5-10 seconds until a click is heard. The manual harvest cycle has been initiated.
If your ice maker is making ice but won't trigger automatic harvest cycles then you'll have to replace the modular head or the entire ice maker assembly.
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