External Drive not mounting on MacBook Pro Retina
Since yesterday the 2 TB external hard drive isn’t mounting on my MacBook Pro Retina 2017. I checked Finder Preference and marked ‘show external drives’ however it didn’t worked. Tried to plug-in in different USB ports and checked Disk utility that makes the drive approved blurred. Most Important: I want to access my external hard drive data urgently. Any help is appreciated.
Update (04/20/2018)
I have a Good & Bad News. Good news is I recovered almost most of the videos using the app called Stellar Phoenix Mac. This guide helped me. The bad news is that I am still unable to make the drive work as usual. The drive is out of warranty, so there is no chance of replacement. Any suggestions?
@Dan: I don;t know much about the drive other than that it's WD 2TB Elements with a USB cable.
Это хороший вопрос?
Can you tell us the exact make and model of the external drive as well as how you are connecting it (USB-A to USB-C or USB-C straight through).
Can you post a screenshot of the Disk Utility window showing us this blur'ed condition and tell us what the drive is formatted with.
из Dan