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Пост: Ответ на "The computer does not fully shut down"
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Проголосовавшие: Nick , BenZ78 , [deleted] , jayeff

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Репутация: 13

Вопрос

The computer does not fully shut down

I installed Windows 10 to my Dell notebook, since that I am not able to shut down the notebook.

When I go to: Start>Power>Shut down appears the “Shutting down“ then screen shuts down but the power button is still lighting and the fan is working as well.(Restart is working)

I tried to type various shutdown commands like: shutdown /s /f /t 0 to the Command Prompt.(First time worked, then no)

I disabled Turn on Fast Startup.

I updated all the drivers.

Is there any other method to shut down the computer?

Thank you for answers.


Репутация: 55

Ответ

I had the same problem. Unable to shut down (or taking ma-aaaaaany minutes) my Dell E6410 with Windows 10 installed. Took me 2 days searching, but than found the solution. The Wireless WWAN Card (sort of GSM network card, I don’t use it, but is installed in my E6410) is causing the unable to shutdown problem. I removed this hardware (could not find how to disable it in the BIOS), and than the problem was away. Removing this hardware is shown in this video: https://www.youtube.com/watch?v=hU66rWRF...

Hope’s it works for u to!