Hi mi, It seems to me that you need to replace your battery. Unfortunately, iFixit doesn't currently have a guide for that, but I bet that if you spend some time searching for a replacement battery you can fix it yourself. Dante

Hi Nancy, Sounds like your Keurig is clogged. Try running a cup of white vinegar and water through it. You might also use a paper clip to clean out the spout and drain. Hope this helps, Dante