3. Removing the screen: Your approach of just dissolving the adhesive on one side then using picks cut out the other 3 sides exposes the screen to excess stress.(again the documentation provides almost no detail on how set the suction or how to hold the phone to avoid screen damage.)

3a. The picks are too thick, too stiff and result in a lot of pushing and prying. The kit should contain a specific adhesive cutting tool

2. Dissolving the adhesive: the i-opener makes a pretty good neck-warmer but I found it useless as a way to dissolve the adhesive; I tried 8 times before giving up and going to a heat gun. (It doesn't help the documentation has only a few sentences on how to do this most critical step.)

2a. You need a procedure to confirm the adhesive has dissolved other than pulling on the suction cup and likely causing damage to the screen.

2b. Recommendation: Get rid of the i-opener and instead provide full details on how to safely use a heat gun, hair dryer or heating pad to dissolve the adhesive on all 4 sides. Also show how to safely confirm all the adhesive dissolved

Charge Port Works/Screen Doesn't: Part 3

4. Post Screen removal Dis-assembly steps (step 12 - 42): I think these are pretty good and my charger is working.

5. Re-Assembly: Simply telling users to just reverse the dis-assembly steps is unacceptable. Re-assembly has its own issues and challenges; notably reconnecting the cables properly. These need to be documented separately and clearly. For cable connections schematic drawings would be helpful. (final)

Charge Port Works/Screen Doesn't: Part 2

3. Removing the screen: The i-fixit approach of just dissolving the adhesive on one side then using picks to cut out the other 3 sides and pry the screen out exposes the screen to excess stress. A trained/experienced ifixit tech might have the touch to do this but a DIYer won't. (The documentation provides almost no detail on how set the suction or how to hold the phone to avoid screen damage. The documentation does not provide enough warnings on just how delicate the screen is)

3a. The picks are too thick, too stiff and result in a lot of pushing and prying against the screen. The kit should contain a specific very thin opening tool (like iFlex or iPlastix) that allow the adhesive to be cut without the user even touching the screen.

3b. The adhesive on all 4 sides should first be dissolved and the then the opening tool used to confirm the screen is free. The screen should just lift out and no need for any real pulling on the suction. Detailed documentation req. (more)

Charge Port Works/Screen Doesn't: Part 1

The good news: charging port is now working; the bad news: my screen did not survive the violence of your under-documented screen removal process and is now an unusable purple mess.

Specifically:

1. Introduction: You need way more detail on how to handle (or not handle) the screen and how to approach the removal process. Specific warnings and best practices need to be spelled out in detail the intro.

2. Dissolving the adhesive: the i-opener is useless as a way to dissolve the adhesive; I tried 8 times before giving up and going to a heat gun. (It doesn't help the documentation has only 3 sentences on how to do this most critical step.)

2a. You need a procedure to confirm the adhesive has dissolved other than pulling on the suction cup which only risks damage to the screen.

2b. Get rid of the i-opener and instead provide full details on how to safely use a heat gun, hair dryer or heating pad to dissolve the adhesive on all 4 sides. (Continued )