Ice makers typically fail for a few reasons, and if your ice maker isn't making ice, only crushing ice, not dispensing ice, or won't stop making ice, review the hyperlinked guides first. After resetting power to the refrigerator, if you still don't have ice after a 24 hour period, you may have to reset the ice maker.
Use the Reset Button
Put rags and the ice bucket beneath your ice maker to prevent water from accumulating during this process.
- Remove the ice bucket. On older units, the ice bucket will have a button on the top right that you need to press up in order to release. If the ice bucket isn't moving, you may need to defrost the ice maker.
- Find the blue reset button on the side of the head module labelled "test switch".
- If you cannot remove your ice tub, perform a manual defrost of the ice tub. Use a steamer on the outside of the ice tub to melt and break the seal.
- Warning: Do not use a heat gun or a hair dryer, as you can melt and damage the plastic components.
- If you cannot remove your ice tub, perform a manual defrost of the ice tub. Use a steamer on the outside of the ice tub to melt and break the seal.
- Press and hold the reset button for 5 seconds, and wait for a single chime.
- Don't press the test button repeatedly, as water may overflow or jam ice.
- Reinstall the ice bucket to capture any water. A chime will signal the cycle is running, and will stop when the cycle is done.
- Multiple chimes may indicate other issues with your ice maker. If you hear no chime and see movement of the ice maker, it has been reset. If you hear no chime and no movement, turn the entire fridge off for two minutes before running the test again.
You may have to wait up to 24 hours after resetting before your refrigerator starts making ice again. If resetting the ice maker and further troubleshooting did not fix the problem consider replacing the ice maker.
Here is further ice maker reset advice from Samsung.
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