my surface pro2 is stuck in a TPM loop where it won't cycle to safe mode. i've tried the hold volume + power deal a few times and in various iterations. no go. some suggested "service" but microsoft laughed heartily as this surface has long seen its day. i love this old tank. help if you can!
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Are you able to get the Bitlocker recovery keys? If not, you cannot decrytp the disk, but you can wipe it clean and install everything new.
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How do i wipe it clean no matter what i do it just loops back to the tpm screen?
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